Their customer service is excellent, notifying me in good time when the renewal is done and providing support as required. I would recommend them.
Quick. no problems
Great company to deal with and always looking after your best interests. Will always use them.
Very good and very efficient
Efficient and thorough
They are always extremely helpful and patient when answering our queries. I am confident they are providing us with the correct cover as they take the time to understand our business.
Helpful and understanding staff offering a strong insight into market conditions.
Very clear and helpful service
Great people, great service, competitive prices!
Communication be email is always very clear and complete.
We have always had excellent service from John Heath Insurance Brokers. They are professional, helpful and friendly. We feel confident that they are guiding us to the right product for our business.
They were professional, patient and friendly, especially in view of the demanding circumstances of my house insurance renewal. Always a pleasure to deal with a LOCAL family run business than to trawl the internet just to end up with a product that is never quite what you want.
An excellent, efficient and easy service
Very good and prompt service.
Responded quickly and professionally to me request and updated my cover at a fair price.
The service was great in most respects but timing was a little 'to the wire' in terms of ensuring our renewal was in place before our current cover expired. This meant that some clients had started to contact us to say couldn't release any further POs until we had proof of ongoing cover. It was all OK in the end but it could have been more timely.
They do not communicate with customers
Thank you for your feedback. We have had a look into your file and can see that we have regularly been in contact with you in regards to your renewal. Without speaking about the specifics of your policy, please do not hesitate to get in touch with us if you would like to discuss this further.
I have dealt with this fantastic family business for 35 years and have always been extremely happy with this very professional outfit. It’s a pleasure to have the phone answered by such happy efficient staff..
I use John Heath Insurance for years now and was always happy. Reliable and professional service. They have a lot of patience for always busy, business customers. I would definitely recommend the services they offer.
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